You may be receiving calls from our friendly support staff, called Guides, who are here to help you on your journey. This is a free service where you can talk to someone and get help. Some of the things our Guides can help you with are:

• Applying for jobs
• Interview tips
• Finding ways to make money
• Keeping you motivated
• Updating your profile information and contact details
• Resetting your password
• Learning more about posts from our social media pages
• Recommendations for services from our partners and other organisations

If you are waiting to hear back from job applications, our Guides can be a friendly ear to support you on your journey. 

Save this number in your phone so you know when we are trying to reach you: 0800 72 72 72

Remember you can call us for free and our Guides are excited to hear from you!

Our goal is to help you find and apply to as many jobs or opportunities as possible, but we are not owners of the opportunities you see on our site. 

We rely the employers themselves to give you feedback. Employers could SMS, email or phone you, so please make sure that your contact details on your profile are up to date, keep your phone on, and check your email regularly.

When you apply for an opportunity note down the reference number and employer so you know who may contact you. You can also contact the company that you applied for directly if you need to.

If the closing date of the opportunity has passed or it's been more than a month and you haven't heard back from the potential employer then keep applying to other opportunities. 

The more opportunities that you apply for, the higher your chances for success.

When organisations work with us and put their jobs directly on our mobi site, we call them partners. Our partners go through a vetting process before they can offer jobs to you. 

You can find 'Partner Opportunities' by looking out for this badge:

If a job or opportunity doesn't have this badge, then it comes from another job site. We show you opportunities from other sites because we believe having many jobs available in one place as we can to help you on your job seeking journey. 

Sometimes our partners also store these opportunities on their own job sites, and in these sites will use your data, but opportunities that you apply for on our site will always be data free.

It's important to complete & keep your profile up to date:

• Potential employers see your profile and use it to make decisions on who to hire, just like a CV. If there is missing information you might miss out on an opportunity. If your contact details and address are not up to date employers will not be able to contact you, or will not know that you live close to their opportunity.

• We use your profile information to recommend the jobs that are best suited for you. These are the jobs that appear on your 'home' page. If your profile is not complete these jobs will not be a good match for you.

It's a good habit to regularly update your work seeking profiles and CV, so practice this skill right here on our site. Look out for SMSs and on screen messages to remind you to do this. 

We always keeps your information safe. 

When employers put jobs directly on our site you can find and apply for these jobs data free, but we also show you opportunities from different job sites that are not data free. Don't worry, we will always tell you when are about to leave our site for a job site that will use your data.