We are currently looking for vibrant and enthusiastic individuals to join our dynamic winning team!

Responsibilities:

• Handle inbound/outbound customer calls.
• Resolve customer issues and provide solutions.
• Assist with product/service inquiries.
• Process orders, returns, and refunds.
• Update customer information in the system.
• Follow up on customer complaints and concerns.
• Promote additional products/services when applicable.
• Maintain high customer satisfaction levels.
• Adhere to company policies and procedures.
• Meet performance targets and quality standards.
  
  

• Must have 6 months of customer care or sales experience (call center/face-to-face).
• Matric / Grade 11
• Fluent in written and verbal English.
• Able to work flexible shifts with reliable transportation.