4 days ago

Junior Technical Support Technician

DigitalView
Member since Jun 2026

Description

  • Assist with installation and setup of printing software and hardware at client sites.
  • Support colour management tasks: calibration, profiling, and quality checks under supervision.
  • Provide first-line technical support to clients via phone, remote, and on-site visits.
  • Log support calls, track issues, and update job records using company systems.
  • Assist senior technicians with machine troubleshooting and maintenance.
  • Learn and apply industry colour standards like ISO 12647, FOGRA.
  • Maintain tools and test equipment.

Requirements

  • Eager to learn with a genuine interest in print technology and colour
  • Computer literate - Windows, networking basics, MS Office. Any RIP, Adobe CC, or MIS experience is a plus
  • Must have Grade 12 /Matric
  • Valid driver’s license essential - you’ll travel to client sites daily
  • Ability to work under pressure - clients need fast, accurate solutions when presses/systems are down
  • Quick learner with good problem-solving skills and attention to detail
  • Positive, professional personality - you’re the face of our company to clients
  • Reliable and punctual with a professional approach to work
  • Experience in the print/packaging industry is advantageous but not required - we train the right attitude

Support

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2094141

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